HR Advisor -Employee Relations

Entreptrise : VISTAPRINT

The ER Specialist works closely with employees, this role will report to the Lead HR Advisor in Tunis.

This role will be expected to enhance the Global Employee Relations organization supporting the Lead HR Advisor to design, plan, and implement the organization's employee relations programs, policies, and procedures and to ensure policies are consistently applied as they relate to employee relations. The role will apply the performance management practices for the location in light of the local culture, the legal landscape, and the global philosophies set by Global Employee Relations team. This role will handle routine ER cases involving policy violations and performance concerns. In addition to reactive work through Employee Relations, the ER Specialist is expected to proactively identify trends with possible solutions, training opportunities, and proactively identify compliance gaps. The ER Specialist will conduct organizational surveys, responding to employee feedback and developing action plans. The ER Specialist ensures fairness and consistency across the site and isn’t aligned to one function.

As part of the Global Employee Relations team, the ER Specialist will need to be able to execute on projects and have strong global collaboration skills. 

 

On a day-to-day basis you will:

• Build strong relationships with the local employee and manager base to be seen as a trusted, neutral advisor
• Work to maximize engagement, performance, retention and attendance of staff
• Handle day to day employee relations from providing management of first level interventions and coaching to managers and employees, problem identification, potential solutions, and investigation
• Identify training needs for groups and individual coaching needs related to manager deficiencies on performance management
• Conduct employee voluntary exits
• Provide advice, counseling and guidance to all staff on company policies and procedures
• Counsel employees regarding work, family, or personal problems that may affect performance
• Communicate confidently and appropriately to build working relationships

In exchange, you will bring:

• 3-5 years of experience working in HR counseling within multinational companies
• A master degree preferably in occupational psychology
• Strong knowledge of human behavior and performance, mental processes, and the assessment of behavioral and affective disorders 
• Excellent interpersonal and professional skills
• High skill in communication and responses to inquiries and complaints
• Able to construct and analyze reports and collect data
• Knowledge of coaching methods, practices and procedures
• Knowledge of mediation, negotiation, and conflict resolution methods
• Working knowledge of Tunisian labor laws

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